We want you to be thrilled with your purchase from meadjewelers.com and tell others to shop with us too!
We offer a 14 day full refund from the date of delivery, on any purchase that shows no wear and all tags are attached. Simply give us a call within 14 days of receipt and we will happily exchange or refund your money, no questions asked! Please include the original or a copy of the receipt with any return. If your purchase does not fit properly we will make as many adjustments as necessary to ensure a proper fit.
To obtain authorization for a return call (580) 234-8434 or email: firstname.lastname@example.org.
PLEASE NOTE THAT ALL SALE ITEMS ARE FINAL SALE. **
Please note, purchases made in our Enid, OK store and not on-line are subject to our standard in store return policy printed on your receipt.
Designer engagement rings & designer wedding bands are custom made items (custom orders) and are not eligible to return. Diamond eternity bands are 100% refundable unless the ring is smaller than a finger size of 5 or larger than a size 7. Custom orders may only be canceled within 48 hours from the time the order is placed. After 48 hours the deposit/payment towards your order is non-refundable.
Mead Jewelers offers a variety of shipping options including:
Free Standard USPS Shipping - 5 - 10 business days
USPS 2-day - $12.00 - 2-3 business days
USPS Priority Mail Express 1 - Day - $36.60 - 1 - 2 business days
FedEx 2-day - $15.70 - 2-3 business days
Fedex Ground - $12.42 - 5 - 7 business days
FedEx Overnight - $28.95 - 1 - 2 business days
Mead Jewelers also offers free in-store pick up.
ADVERTISING AND WEBSITE CONTENT ERRORS
While we try to make sure that all prices posted here are accurate at all times, we are not responsible for typographical and other errors that may appear on the website. If the posted price for an item is incorrect due to typographical or other error (e.g., data transmission), Mead Jewelers is only responsible for the correct price, which we will endeavor to provide to you as soon as we become aware of the error. We make every effort to provide you the most accurate, up-to-the-minute information. However, it is your responsibility to verify with Mead Jewelers that all details listed are accurate.
Item images and descriptions posted on our website pages are the representations provided by our suppliers. Please note that actual items may differ slightly from specifications and/or the pictures. Mead Jewelers is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. In the event an item is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Mead Jewelers shall have the right to refuse or cancel any orders placed for item listed at the incorrect price.
CHANGES TO WEBSITE; LIMITATION OF ACCESS
Mead Jewelers may, in its sole discretion and without prior notice or liability, discontinue or alter any aspect of the website, including, but not limited to, (a) restricting the time of availability, (b) restricting the availability and/or scope of the website for certain platforms (i.e., computer types and operating systems), (c) restricting the amount of use permitted, and (d) restricting or terminating any user's right to use the website.
RETURNS & EXCHANGES
How do I make an exchange? Simply call customer service at (580) 234-8434 to obtain a RA# (Return Authorization #) or email email@example.com Please securely pack and seal the return merchandise.
Where do I send my return or exchange? Please remember to call first to obtain a RA# for your return or exchange. Packages sent to us for return or exchange without an RA# visible on the outside of the box will be refused. Please send your return or exchange to:
MeadJewelers.com 125 N Grand Avenue Enid, OK 73701
Be sure to include the original diamond certificate for any diamond purchase. A fee of $75 will be applied for any diamond returned without the original certificate.
OUR LIFETIME DIAMOND GUARANTEE
Mead Jewelers offers a lifetime loose diamond upgrade guarantee. If you purchase a loose diamond from Mead Jewelers and want to trade it in later, we will give you 100% of your original purchase towards the purchase of a new diamond of greater value. This diamond trade up guarantee is for diamonds only, not mountings*
* Setting charge extra. The diamond being upgraded must be in its original condition free of any chips or scratches, and also must be accompanied by the original laboratory report and /or Mead Jewelers appraisal.
Free first sizing
Free appraisal for insurance purpose
Friendly service with a smile We look forward to serving all your jewelry needs.
We look forward to serving all your jewelry needs.